Privacy policy

We protect your data in accordance with applicable data protection laws. The following privacy policy provides detailed information on which data we collect and store and how we use it.

Table of contents

  1. Scope of this Privacy Statement
  2. Data controller and contact data
  3. General information on the collection and utilization of data when using our website
  4. Which internet technologies are used?
  5. Service SichereReise
  6. Your rights
  7. Right to submit complaints to the regulatory authority
  8. Changes to our data protection regulations
  9. Questions for the data protection officer

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1. Scope of this Privacy Statement

This Privacy Policy applies (only) to the website www.passngr.de. The privacy policy regarding the Passngr App can be viewed in the App and in the respective App Store.

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2. Data controller and contact data

Flughafen München GmbH (hereinafter “we”)

Business address
Nordallee 25
85356 München-Flughafen
Telephone +49 89 975 00

Postal address
P.O. Box 23 17 55
85326 München-Flughafen

Data Protection Officer
Flughafen München GmbH
Nordallee 25
85356 München
E-Mail: datenschutzbeauftragter@munich-airport.de

Management Board

Jost Lammers (CEO and Chairman of the Management Board)
Nathalie Leroy (CFO and Director of Infrastructure)
Jan-Henrik Andersson (Managing Director of Commercial and Security)

Head of IT
Florian Lesch

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3. General information on the collection and utilization of data when using our website

3.1. What are personal data?
Personal data means any information relating to an identified or identifiable natural person (e.g. your name, address or telephone number).

3.2. What information do we store and for which purposes?
On the website you may enter your mobile phone number in order to receive a link referring to your app. We will use your mobile phone number solely for such purpose and will delete it promptly after our send-out of the aforesaid link.

In connection with contact requests we collect and record the data you provide like name and email address etc., which we only processing to handle and reply to your request.

When you access any part of our website (with the exception of the contact form – see below), data which could be used to identify you (e.g. your IP address) and other information such as the date, time and the pages accessed during the session are stored only in pseudonymized form. We do not perform any data analysis except for statistical purposes. After the statistical analysis, the pseudonymized data are deleted.

When you submit the contact form, the current IP address of the sender is saved for security reasons.

These data are stored on our servers and analyzed statistically for marketing and optimization purposes – so that you will find even better content and services in the future. It is not possible to identify individual persons with these data.

3.3. Recipients or categories of recipients to whom the data may be provided

3.4. Legal basis
The legal basis for our data processing in connection with this website is Article 6 Para. 1 f) General Data Protection Regulation (GDPR), i.e. a balancing of interests based on our interest to make this website available to internet users.

3.5. Duration of storage
We comply with the principles of data avoidance and data minimization. Consequently, we store your personal data only as long as necessary for achieving the specified purposes or as stipulated under the various storage periods required by law. After the relevant purpose no longer applies or the expiry of these periods, the corresponding data will be blocked or deleted routinely in accordance with the statutory regulations.

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4. Which internet technologies are used?

4.1. Collection of general information
When you access our website, information of a general nature is automatically logged. This information (server log files) contain such data as the type of web browser, the operating system, the domain name of your internet service provider, etc. It is not possible to use any of this information to identify you. These data are needed for technical reasons for correct delivery of the website contents requested by you and are necessary when using the internet. We perform statistical analysis on anonymous information of this kind in order to optimize our website and the underlying technology.

4.2. Use of Google Analytics
This website uses Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses cookies. These are text files stored on your computer that enable us to analyze how you use our website. The information generated through the cookie on your use of this website is generally transferred to a Google server in the USA and stored there for up to 14 months. However, due to the activation of IP anonymization on these web pages, your IP address is previously truncated by Google within the EU member states and other signatory states of the Agreement on the European Economic Area. The full IP address will be transferred to a Google server in the USA and truncated there only in exceptional cases. Google will use this information on our behalf to analyze how you use our website in order to prepare reports on website activity and provide other services to us in connection with website and internet use. The IP address transmitted to Google Analytics by your browser will not be combined with other data by Google.

There is currently no decision by the EU Commission that the U.S. generally offers an adequate level of data protection. Google has, however, committed to comply with the EU-U.S. Privacy Shield Framework, which provides suitable and adequate guarantees. Further information is available here: https://www.privacyshield.gov/welcome.

You can block cookies in your browser settings. In that case, however, please note that you might not have full access to all features of this website. In addition, you can opt out of the transmission to Google of the data related to your use of the website generated by the cookie (including your IP address) and the processing of these data by Google by downloading and installing the browser add-on available through this link: https://tools.google.com/dlpage/gaoptout?hl=en

In addition to or instead of the browser add-on, you can block tracking by Google Analytics on our web pages by clicking this link. An opt-out cookie will then be installed on your device. This will block the collection of data by Google Analytics for this website and this browser in the future and for as long as the cookie is installed in your browser.

4.3. Google reCAPTCHA
So-called “captchas” are security functions to verify whether a human being or a computer makes a certain input. “Captcha” stands for “Completely Automated Public Turing test to tell Computers and Humans Apart”.

For this purpose, we use the service “reCAPTCHA” provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google.”). When you visit our website the reCAPTCHA plugin transmits information regarding your access to Google. Google verifies on the basis of the following information whether you are a human being or a computer:
Google operates its servers in the USA, i.e. in a third country outside the EU. Google’s reCAPTCHA service transfers your data to these servers for verification. There is currently no decision by the EU Commission that the U.S. generally offers an adequate level of data protection. Google has, however, committed to comply with the EU-U.S. Privacy Shield Framework, which provides suitable and adequate guarantees. Further information is available here: https://www.privacyshield.gov/welcome.

Google's Privacy Policy explains how Google uses and processes your information: https://policies.google.com/privacy?hl=en

4.4. Google Fonts
We use Google Fonts to display texts on this website (see https://fonts.google.com/). Google Fonts is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google.”)

The fonts are loaded directly from your web browser into a local cache on your device. They can then be used for displaying text on this website and, if necessary, other internet websites using the same fonts (which will reduce download times if a font is already stored in the cache). If your web browser does not support Google Fonts or does not allow access to Google Fonts, your browser will try to display the text in a default font.

When loading a Google Fonts font, your browser communicates directly with servers of Google in the U.S., which may record the corresponding font retrieval by your browser. There is currently no decision by the EU Commission that the U.S. generally offers an adequate level of data protection. Google has, however, committed to comply with the EU-U.S. Privacy Shield Framework, which provides suitable and adequate guarantees. Further information is available here: https://www.privacyshield.gov/welcome.

Google's Privacy Policy explains how Google uses and processes your information: https://policies.google.com/privacy?hl=en

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5. Service SichereReise

The service SichereReise is a service of the airport app Passngr and is made available on a separate page (https://sicherereise.passngr.de) and integrated into the PassngrApp as a service. The service is used to provide visitors to the website with current, official information in the country or airport, selected in the search function, in regards to Covid-19.
Flughafen München GmbH obtains the information provided in the search result from the data sources of the Federal Foreign Office and Airports Council International (ACI) World and makes it available to the Flughafen München GmbH.
5.1. Protocol data / log files
Every time the contents of our websites are accessed, data are stored that may permit identification of data subjects.
The following data are collected: The temporary storage of these data is necessary for processing the site visit in order to ensure that the website can be made available. Further data storage in log files takes place to ensure the functionality of the website and the security of the IT systems. These stored data are analyzed exclusively for purposes of analyzing technical malfunctions and possible attacks on our website. In addition, the data can by analyzed anonymously for statistical purposes.
Categories of recipients
There are no data available to third parties.
Duration of storage
To be in a position to conduct proper investigations of technical malfunctions or possible attacks on our website and report as needed to regulatory bodies and security authorities, we delete or anonymize the log files within 14 days at the latest.
Legal basis
The legal basis for the related processing of your data is Art. 6 Par. 1 sentence 1 f) GDPR (balancing of interests based on our legitimate interest in maintaining the functionality of our website and performing statistical analysis of the use of our website).
5.2. Cookies
Only technically necessary cookies are used on the website https://sicherereise.passngr.de. These are specifically the following:

Cookie NameExpirationType
f5_cspmAfter each sessionFunction
f5avr2042896050aaaaaaaaaaaaaaaaAfter each sessionFunction
TS01*After each sessionFunction

The purpose of the data processing is the technically perfect provision of the site.
Categories of recipients
There are no data available to third parties.
Duration of storage
The cookies are deleted after each session of the visitor. The data will not be passed on to third parties.
Legal basis
The legal basis for the corresponding processing of your data is Art. 6 Par. 1 sentence 1 f) GDPR, with the legitimate interest to be able to provide the site and its content.
5.3. Possibility of elimination
For all processing activities that we base on our legitimate interests, you have according to. Art. 21 par. 1 GDPR the right to object to processing at any time for reasons that arise from your particular situation.

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6. Your rights

You have the right to obtain information from us at any time on your personal data stored by us. You also have the right to have such data corrected or blocked and – subject to the required storage of data for completing business transactions – to have it deleted. Please submit your request in using the contact details provided above.

To ensure that a data block can be complied with at all times, these data must be kept in a blocked file for monitoring purposes. You can also request the deletion of data unless a statutory archiving obligation applies. If there is such an obligation, we will block your data on request.

You also have the right to receive from us the personal data concerning yourself which you have provided to us in a structured, commonly used and machine-readable format; you have the right to transmit those data to another controller, or have the data transmitted.

Contact data for exercising your rights as a data subject in writing:
Flughafen München GmbH
Data protection query
Nordallee 25
85356 Munich
Germany
Email: datenschutzanfrage@munich-airport.de

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7. Right to submit complaints to the regulatory authority

Other remedies under administrative law or through litigation notwithstanding, you have the right to file a complaint with a regulatory authority, in particular in the EU member state of your residence, employment or the location of the alleged violation if you believe that the processing of the personal data pertaining to you is unlawful.

The responsible regulatory authority for Bavaria for the non-public sector: Bavarian Data Protection Authority (BayLDA) in Ansbach.

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8. Changes to our data protection regulations

We reserve the right to amend this Privacy Statement as needed from time to time to ensure that it is always in compliance with the current legal requirements or to implement changes in our services in the Privacy Statement, e.g. when introducing new services. For your next visit to our website the new Privacy Statement will then apply.

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9. Questions for the data protection officer

If you have questions about data protection, please contact our data protection officer or send us an email to datenschutzbeauftragter@munich-airport.de.

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