Frequently asked questions


Passngr is a cross-airport app and your digital travel companion with which you can manage your trip.
Please inform yourself in the stores for the operating systems iOS and Android, there you will find all new features of the current and the last release.
Passngr is available in German and English. Which content you see depends on the language of your device. If you use this in German, you will receive the content in German. For all other languages in English.
For Apple iOS: Albania, Austria, Belgium, Croatia, Czech Republic, Denmark, Germany, Hungary, Italy, Luxembourg, Malta, Macedonia, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Sweden, Switzerland.

For Google Android: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Germany, Hungary, Italy, Liechtenstein, Luxembourg, Malta, Macedonia, Netherlands, Norway, Poland, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Since App version 2.9 Passngr is optimized for the operating system iOS version 15.7 and higher and for the operating system Android version 6.0.1 and higher.
No, Passngr can only be used on devices with iOS and Android operating systems.
You will receive relevant push notifications depending on where you are and when your trip takes place:
  • Flight-related notifications (e.g. delays, gate changes, boarding time)
  • Local notifications (e.g. offers at the airport)
  • Service-oriented notifications (e.g. if you were automatically connected to the WLAN on site)
Simply select your desired flight and click on the "Share" button in the detailed view. This function allows you to save your flight data in the calendar. You can also share your flight on Facebook, Twitter or by eMail.
With the Android version, Passngr requires your consent to be located so that you are automatically logged on to the WLAN at all participating airports. This also prevents other WLAN networks with the same name from establishing a connection to your terminal device and thus to your data.
You can find all relevant information about the Airlines in Munich in Passngr in menu item Airport, About the airport, Airlines.
The data is stored directly by Flughafen München GmbH. All user data are stored on servers in Germany and treaded strictly confidentially according to the legal guidelines. The data will not be passed on to third parties without the user's consent.

Write your questions and comments about the Passngr app simply by e-mail with the feedback function in the "Settings" menu item - or directly to feedback@passngr.de.

You can reach the respective airport by eMail with the function "eMail" in the menu item "Airport". You will find an overview of the most important phone numbers of the airport under "Hotlines".




Last update: 06/2024